I attended a training session that included opening presentations and instruction followed by hands-on lab work, all completed remotely by web conference. The lab consisted of a script to follow with software in a demo environment. The script provided an excess of information that distracted from the core goal of becoming familiar with the software. The greatest benefit of the training came from reading the lab overview and following the prescribed steps through the software. In other words answering the ‘what’ and ‘why’ and then stepping through the interface provided the most learning. All the other details were less critical to the core concepts and quickly forgotten. Thus spending any serious time focused on those non-core details was inefficient.